Shipping policy
Shipping Policy
Last Updated: August 26, 2026
At THE VELVET TABLE, we want every order to be accompanied by clear and transparent delivery information. This Shipping Policy explains our shipping coverage, available delivery services, applicable fees, estimated transit times, and the procedures that apply to orders shipped through our online store.
1. Domestic Shipping Coverage
THE VELVET TABLE currently ships within the United States only.
We do not offer international shipping. Orders with delivery addresses outside the United States cannot be fulfilled under our current shipping services.
Customers must provide a complete and valid U.S. shipping address when placing an order.
2. Available Shipping Methods
We provide the following domestic shipping options:
Standard Shipping
Estimated delivery time: 3–5 business days
Shipping fee: $8.00
FREE for qualifying orders of $70.00 or more
Express Shipping
Estimated delivery time: 1–2 business days
Shipping fee: $15.00
The available shipping method and applicable cost will be displayed during checkout before payment is completed.
3. Free Standard Shipping
THE VELVET TABLE offers Free Standard Shipping on qualifying purchases totaling $70.00 or more.
For orders below $70.00, Standard Shipping costs $8.00.
The free shipping benefit applies only to Standard Shipping. If Express Shipping is selected, the regular $15.00 Express Shipping charge will apply regardless of the total order value.
4. Shipping Rate Summary
Our current domestic shipping structure is:
Express Shipping — 1–2 business days — $15.00
Standard Shipping — 3–5 business days — $8.00
Standard Shipping on orders $70.00 and up — 3–5 business days — FREE
Customers should review the selected shipping service and associated charge before completing checkout.
5. Order Processing and Fulfillment
After an order is received, THE VELVET TABLE may require time to verify the purchase, prepare the products, and package the shipment before transferring it to the carrier.
Please note that processing time is separate from shipping transit time. The estimated 1–2 business day Express and 3–5 business day Standard delivery periods generally apply after the package has been processed and handed over to the shipping carrier.
Orders placed on weekends or recognized holidays may begin processing on the next business day.
6. Estimated Delivery Timeframes
Business days generally refer to Monday through Friday and exclude Saturdays, Sundays, and applicable holidays.
The delivery periods stated in this Shipping Policy are estimates and should not be interpreted as guaranteed arrival dates.
Actual delivery may be affected by severe weather, carrier network disruptions, transportation problems, holiday shipping volumes, operational interruptions, or other circumstances outside the reasonable control of THE VELVET TABLE.
7. Shipping Address Responsibility
Customers are responsible for ensuring that all shipping information entered during checkout is accurate and complete.
Please carefully verify:
Recipient's full name
Street address
Apartment, suite, or unit number, when applicable
City
State
ZIP code
Incorrect or incomplete shipping information may cause delays, unsuccessful delivery attempts, or returned packages.
If you discover an address error after placing your order, please contact THE VELVET TABLE as soon as possible. We will make reasonable efforts to assist before shipment, but we cannot guarantee that changes can be made once fulfillment has begun.
8. Tracking Your Order
Tracking information may be provided once your order has been prepared and dispatched.
After receiving a tracking number, please allow sufficient time for the shipping carrier to scan the package into its network. Tracking information may not update immediately after a shipping label has been generated.
Once active, the carrier's tracking system generally provides the latest available information concerning the progress of your shipment.
9. Delivery Delays
While THE VELVET TABLE strives to provide reliable shipping estimates, certain circumstances outside our reasonable control may result in delays.
These circumstances may include severe weather, transportation disruptions, carrier service interruptions, holidays, periods of increased shipping demand, or other unexpected events.
If your package appears to be significantly delayed, please contact us with your order information so we can review the available tracking details and provide reasonable assistance.
10. Undeliverable and Returned Packages
A shipment may be returned to THE VELVET TABLE if the carrier cannot complete delivery because of an incorrect or incomplete address, unsuccessful delivery attempts, or another delivery-related issue.
If your order is returned as undeliverable, please contact us to discuss the available next steps.
Additional shipping fees may apply if reshipment is necessary because inaccurate or incomplete delivery information was originally provided by the customer.
11. Packages Marked as Delivered
If carrier tracking indicates that your package has been delivered but you cannot locate it, please check your mailbox, porch, entrance, reception area, or other secure locations where the shipment may have been placed.
You may also check with household members, neighbors, property management, or the applicable shipping carrier.
If the package remains missing, contact THE VELVET TABLE with your order details so we can review the available shipping information and provide reasonable assistance.
12. Damaged Shipments
Please inspect your package and merchandise promptly after delivery.
If your order arrives with shipping-related damage, contact THE VELVET TABLE as soon as possible. We recommend retaining the original packaging materials and taking clear photographs showing the condition of the package and affected products.
Any applicable return, refund, exchange, or replacement may also be handled according to our Return & Refund Policy.
13. International Shipping
THE VELVET TABLE does not ship internationally.
Our current delivery services are limited to eligible addresses within the United States. Orders requiring delivery to destinations outside the U.S. cannot be fulfilled.
14. Updates to This Policy
THE VELVET TABLE may revise this Shipping Policy periodically to reflect changes in shipping rates, delivery services, fulfillment procedures, carrier arrangements, or other operational requirements.
Any revised version will be published through our online store with the applicable updated date.
Contact Information
For questions regarding shipping charges, delivery estimates, tracking information, or an existing order, please contact us:
THE VELVET TABLE
Address: 16910 Misty Creek Dr, Spring, TX 77379, United States
Phone: 832-585-4801
Email: hau869242@gmail.com