Terms of service
TERMS OF SERVICE
Effective Date: August 26, 2026
Welcome to THE VELVET TABLE. These Terms of Service (“Terms”) establish the rules and conditions that apply when you visit our online store, browse merchandise, submit an order, make a purchase, or otherwise interact with our website and services.
Throughout these Terms, “THE VELVET TABLE,” “we,” “our,” and “us” refer to THE VELVET TABLE. “You,” “your,” “customer,” and “shopper” refer to anyone accessing or using our online store.
By accessing our website or purchasing from us, you acknowledge that you have read and agreed to these Terms together with the store policies incorporated by reference.
1. OUR ONLINE STORE
THE VELVET TABLE provides an online shopping environment through which customers may discover products, review product details, submit orders, make payments, and communicate with us.
Our website is intended for legitimate shopping and informational purposes.
Use of our services for fraudulent, unlawful, deceptive, abusive, or unauthorized purposes is prohibited.
2. ACCEPTANCE OF STORE CONDITIONS
Your use of our website is subject to these Terms.
Certain transactions may also be governed by our Shipping Policy, Return & Refund Policy, Privacy Policy, and other policies made available through our store.
If you do not agree with these conditions, you should not continue using our services.
3. LEGAL CAPACITY
Customers must have the legal capacity necessary to enter into a purchase transaction under applicable law.
Individuals who have not reached the age of majority in their jurisdiction should use our services only with appropriate parental or legal guardian involvement where required.
You are responsible for ensuring that your activities through our store comply with applicable laws.
4. TABLE, DINING, AND HOME MERCHANDISE
THE VELVET TABLE may offer merchandise intended for dining, tabletop, kitchen, entertaining, home décor, organization, or related household purposes.
Depending on the item, a product page may contain information regarding:
Dimensions and capacity;
Materials and construction;
Colors or finishes;
Care recommendations;
Intended uses;
Product features; and
Other relevant specifications.
Customers should carefully review the applicable product information before ordering.
5. PRODUCT DIMENSIONS AND CAPACITY
Where dimensions, measurements, volume, or capacity are provided, they are intended to assist customers in evaluating the merchandise.
Minor variations may occur because of manufacturing processes, measurement methods, or product characteristics.
Customers should verify that an item is appropriate for its intended location or purpose before completing a purchase.
6. PRODUCT MATERIALS AND FINISHES
Certain materials may naturally contain variations in pattern, texture, grain, tone, or finish.
Such variations may be inherent characteristics rather than manufacturing defects.
Where special care requirements apply to a particular material, customers should follow the instructions provided with the product or displayed in the applicable listing.
7. PRODUCT IMAGES
We make reasonable efforts to present merchandise accurately through photographs and other visual content.
Actual colors and finishes may appear somewhat different depending on lighting, photography, display settings, screen calibration, or normal production variations.
Product images may also contain decorative objects used for presentation that are not included unless specifically identified as part of the product being sold.
8. SAFE AND APPROPRIATE USE
Products should be used only for their intended purpose and in accordance with applicable instructions and warnings.
Customers should exercise appropriate care when using products that are breakable, sharp, heated, electrical, or otherwise require special handling.
Where manufacturer guidance is supplied, that guidance should be followed.
9. FOOD-CONTACT PRODUCTS
If merchandise is intended for serving, storing, preparing, or otherwise contacting food, customers should observe the applicable use and care instructions.
A product should not automatically be assumed to be suitable for a microwave, dishwasher, oven, freezer, stovetop, or open flame unless such compatibility is expressly indicated.
Customers should discontinue use of food-contact products if damage makes continued use unsafe.
10. MERCHANDISE AVAILABILITY
Products are offered subject to available inventory.
Placing an item in your shopping cart does not permanently reserve that merchandise.
We may adjust quantities, discontinue products, establish reasonable purchase limits, or modify our available assortment.
If we are unable to fulfill an item after collecting payment, any refund due will be processed.
11. PRODUCT PRICES
Current prices are displayed through our online store.
Prices may change prospectively as our merchandise, costs, promotions, or operations change.
Your checkout total may include:
Merchandise charges;
Applicable sales tax;
Shipping fees;
Discounts; and
Other charges clearly disclosed before purchase.
Please review the final amount before submitting your order.
12. DISCOUNTS AND PROMOTIONS
THE VELVET TABLE may occasionally offer promotional codes, sales, special pricing, or limited-time incentives.
Promotional terms may establish:
Eligible products;
Valid dates;
Minimum order amounts;
Maximum redemption limits;
Customer eligibility; or
Restrictions on combining promotions.
Expired, altered, duplicated, fraudulent, or unauthorized promotional benefits may be rejected.
13. TYPOGRAPHICAL AND LISTING ERRORS
We take reasonable steps to maintain accurate website information, but occasional errors may occur.
These may involve pricing, product specifications, descriptions, inventory, promotions, or other store information.
We may correct genuine mistakes when discovered.
If a material error affects an unfulfilled order, we may contact you regarding the corrected information or cancel the affected merchandise where appropriate. Any refund owed will be processed accordingly.
14. ORDER PLACEMENT
Submitting an order through our checkout process represents your request to purchase the selected merchandise.
An automatically generated order acknowledgment generally confirms receipt of your submission rather than unconditional acceptance of the transaction.
Orders remain subject to reasonable review before fulfillment.
15. TRANSACTION REVIEW
Before accepting or fulfilling an order, we may verify information relating to:
Available inventory;
Payment authorization;
Billing details;
Delivery information;
Order quantities; and
Transaction security.
Additional information may be requested where reasonably necessary to process a transaction.
16. ORDER REFUSAL OR CANCELLATION
We may decline, hold, or cancel an order when there is a legitimate operational, legal, inventory, or security reason.
Examples include:
Merchandise being unavailable;
Unsuccessful payment authorization;
Material pricing errors;
Incomplete transaction information;
Reasonable fraud concerns;
Unauthorized payment activity;
Delivery restrictions; or
Circumstances preventing lawful fulfillment.
If we cancel an order after payment has been collected, we will issue any refund owed.
17. CUSTOMER DETAILS
You are responsible for entering accurate and complete information during checkout.
This includes your name, email address, telephone number where requested, billing details, delivery address, and payment information.
Please review your information carefully before submitting an order.
If you discover an error afterward, contact us promptly. Changes cannot be guaranteed after fulfillment has begun.
18. PAYMENT AUTHORIZATION
Purchases must be completed through a payment method offered at checkout.
By submitting payment information, you represent that you have authorization to use the selected method and authorize the applicable transaction.
Payments may be handled by independent financial institutions or payment processors.
Orders for which valid payment authorization cannot be obtained may be delayed or canceled.
19. FRAUD AND SECURITY CONTROLS
THE VELVET TABLE may employ reasonable transaction-security and fraud-prevention procedures.
Suspicious or unusual orders may be temporarily held while relevant information is reviewed.
Customers must not knowingly submit false transaction information, use payment credentials without authorization, or attempt to circumvent security safeguards.
20. SHIPPING TERMS
Shipment of merchandise is governed by our separate Shipping Policy.
That policy may establish specific information concerning:
Processing periods;
Available shipping services;
Shipping charges;
Estimated transit periods; and
Geographic shipping limitations.
Customers should review the Shipping Policy before completing checkout.
21. DELIVERY ESTIMATES
Estimated delivery periods are provided for convenience and are not guaranteed unless expressly identified otherwise.
Delivery may be affected by weather, transportation disruptions, carrier operations, holidays, seasonal volume, address problems, or circumstances beyond our reasonable control.
Customers experiencing a significant delivery problem should contact us for assistance.
22. DELIVERY INFORMATION
You are responsible for providing a complete and accurate shipping address.
If you notice incorrect information after placing your order, please contact THE VELVET TABLE promptly.
We may attempt to update eligible orders before shipment, but changes cannot be guaranteed once fulfillment or carrier processing has started.
23. MODIFYING AN ORDER
Requests to modify merchandise, quantities, or customer information should be submitted as soon as possible.
Our ability to make changes depends on the fulfillment status of the order.
Once an order has progressed into advanced processing, packaging, or shipment, modification may no longer be possible.
24. CANCELLATION REQUESTS
Customers may request cancellation before fulfillment has progressed beyond the point at which the order can reasonably be stopped.
A cancellation request does not guarantee successful cancellation.
If merchandise has already shipped, the transaction may instead be handled under the applicable Return & Refund Policy.
25. RETURNS AND REFUNDS
Our Return & Refund Policy establishes the applicable requirements for eligible returns, exchanges, and refunds.
Customers should consult that policy for information regarding:
Return periods;
Eligible merchandise;
Required product condition;
Return procedures;
Applicable exceptions; and
Refund processing.
Nothing in these Terms eliminates consumer rights that cannot legally be waived.
26. CONDITION OF RETURNED TABLEWARE AND HOME PRODUCTS
Where our Return & Refund Policy requires an item to remain unused or in its original condition, merchandise showing material signs of use, washing, food residue, staining, alteration, breakage, or other customer-caused damage may not satisfy applicable return requirements.
Specific eligibility will be determined under our Return & Refund Policy and applicable law.
27. PRODUCT CARE
Customers should follow cleaning, maintenance, storage, and care instructions applicable to their merchandise.
Different materials may require different cleaning methods.
Using abrasive products, inappropriate chemicals, excessive temperatures, or cleaning methods inconsistent with product instructions may damage merchandise.
28. CUSTOMER ACCOUNTS
Where customer account functionality is available, you are responsible for maintaining reasonable security over your account and credentials.
You should not knowingly permit unauthorized use of your account.
Please contact us if you suspect unauthorized access.
We may temporarily restrict account functionality when reasonably necessary to investigate misuse or protect account security.
29. PRIVACY
Personal information submitted through our store is handled according to our Privacy Policy and applicable privacy requirements.
Our Privacy Policy provides additional information about how customer and visitor information may be collected, used, disclosed, retained, and protected.
Please review that policy when using our services.
30. WEBSITE INTELLECTUAL PROPERTY
Our website may contain photographs, graphics, logos, written descriptions, layouts, product presentations, trademarks, branding elements, and other protected content.
These materials may belong to THE VELVET TABLE, our licensors, suppliers, manufacturers, or other applicable rights holders.
Accessing our store does not transfer ownership of such intellectual property to customers.
31. PERMITTED AND PROHIBITED CONTENT USE
You may access website content for ordinary personal shopping and informational purposes.
Unless separately authorized or permitted by law, you may not commercially reproduce, distribute, republish, modify, sell, or exploit protected website materials.
Nothing in these Terms grants a license to use our trademarks or branding for unauthorized commercial purposes.
32. CUSTOMER REVIEWS AND CONTENT
Where our website permits customer submissions, you may provide reviews, photographs, comments, recommendations, or other content.
You must have the necessary rights to anything you submit.
You may not knowingly submit content that:
Infringes another person's intellectual property;
Unlawfully reveals private information;
Contains malicious software;
Makes fraudulent representations;
Contains unlawful threats or harassment; or
Otherwise violates applicable law.
We may moderate submissions when reasonably necessary.
33. THIRD-PARTY PROVIDERS
We may work with independent service providers supporting functions such as payment processing, website technology, analytics, communications, fulfillment, and shipping.
These providers may operate under their own terms and privacy practices.
To the extent permitted by law, THE VELVET TABLE is not responsible for independent acts of third parties that are outside our reasonable control.
34. EXTERNAL WEBSITES
Our online store may provide links to third-party websites or resources for convenience or informational purposes.
Providing a link does not necessarily mean that we own, control, endorse, or guarantee the external website.
Customers should independently review third-party terms, policies, and practices before using those services.
35. PROHIBITED USE OF OUR SERVICES
You may not use THE VELVET TABLE or its website to:
Commit fraud or unlawful activity;
Attempt unauthorized system access;
Circumvent website security;
Introduce malware or harmful code;
Intentionally disrupt website operation;
Unlawfully collect information about others;
Violate intellectual property rights;
Impersonate another individual for fraudulent purposes;
Submit intentionally false transaction information;
Transmit malicious or unauthorized communications; or
Facilitate prohibited conduct by another person.
Material violations may result in restricted or terminated access.
36. WEBSITE MAINTENANCE AND AVAILABILITY
Although we aim to maintain dependable online services, continuous and uninterrupted website availability cannot be guaranteed.
Access may occasionally be affected by maintenance, security measures, upgrades, network failures, software problems, or third-party service interruptions.
We may temporarily modify or suspend functions when reasonably necessary to maintain or improve our services.
37. CHANGES TO MERCHANDISE AND SERVICES
Our products, collections, website functions, and services may evolve over time.
We may add, modify, replace, or discontinue merchandise or functionality.
The availability of a particular item or feature at one time does not create an obligation to continue offering it indefinitely.
38. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and online functionality are provided on an “as available” basis.
We do not guarantee uninterrupted or error-free website operation.
Individual merchandise may also carry manufacturer or supplier warranties where applicable.
Nothing in these Terms excludes statutory warranties, consumer guarantees, or protections that applicable law does not permit us to exclude.
39. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, THE VELVET TABLE will not be responsible for indirect, incidental, special, punitive, exemplary, or consequential damages arising from use of our website or services where such liability may lawfully be limited.
These limitations apply only to the extent permitted by law.
Nothing in these Terms limits liability or mandatory remedies that cannot legally be limited.
40. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify THE VELVET TABLE against reasonable third-party claims, losses, liabilities, damages, and expenses resulting from your unlawful use of our services, material violation of these Terms, or infringement of another person's legal rights.
This provision does not impose responsibility on you for matters for which applicable law requires THE VELVET TABLE to remain responsible.
41. SEVERABILITY
If any portion of these Terms is determined to be invalid or unenforceable, that portion will be limited or severed only to the extent required.
The remaining provisions will continue in effect.
42. SUSPENSION AND TERMINATION
You may discontinue use of our services whenever you choose.
We may suspend or terminate access when reasonably necessary because of fraud, serious security concerns, unlawful conduct, material misuse, or a substantial violation of these Terms.
Provisions intended by their nature to survive termination will remain effective to the extent permitted by applicable law.
43. INCORPORATED STORE POLICIES
These Terms operate together with our applicable:
Privacy Policy
Shipping Policy
Return & Refund Policy
Where one of those policies contains more specific terms concerning its subject matter, those specific provisions apply to the relevant transaction.
44. ENTIRE UNDERSTANDING
These Terms, together with the policies incorporated into them, constitute the applicable agreement concerning use of our online store and transactions with THE VELVET TABLE.
A failure to enforce a provision on one occasion does not automatically waive our right to enforce that provision in the future.
45. GOVERNING LAW
These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Texas.
Nothing in this section is intended to waive or diminish mandatory consumer protections or remedies that apply under federal, state, or other applicable law.
46. REVISIONS TO THESE TERMS
We may revise these Terms periodically when reasonably necessary because of changes in our business practices, merchandise, website functionality, technology, operations, or legal requirements.
Updated Terms may be posted through our website with a revised effective date.
Where applicable law requires specific notice or consent concerning a material change, we will follow those requirements.
47. CONTACT THE VELVET TABLE
Questions regarding these Terms of Service, your order, our products, or use of our online store may be directed to:
Shop Name: THE VELVET TABLE
Address: 16910 Misty Creek Dr, Spring, TX 77379, United States
Phone: +1 832-585-4801
Email: hau869242@gmail.com